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FAQ

Shipping

How does shipping work?

How long does it take for products to arrive?

Are you shipping worldwide?

Order Cancellation

What is the order cancellation window?

What are the Accepted Conditions for Cancellation / Refund?

Can I get a refund if I already used the product?

Do you charge a restocking fee?

Payment & Promos

How can I pay for my order?

How do I get a promo code?

Can I combine promo codes on my order?

Currency

Why are product prices displayed in my country's currency?

Why does the checkout page show USD as the currency?